Woman Drives SUV Into TMobile Store After Refused New iPhone

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Dropping and cracking the screen on your expensive new iPhone is enough to make anyone upset. Especially when they pay for insurance and find out that cracked screens still carry a hefty deductible.

Shinobia Montoria Wright, 32, of Wellington, Florida took her anger to a new level when she plowed her SUV through a Palm Springs T-Mobile store after being refused a free exchange or repair on her cracked screen iPhone.

Her defense? The store manager said Wright claimed she deserved a new device because it was her birthday and that she was going go “bug out” if she didn’t get a new phone. The store manager also said it appeared that Wright was under the influence of drugs.

After being refused, Wright returned the next day and drove her 2005 Nissan Armada right through the front door of the T-Mobile store. After plowing her way inside, Wright exited the car and continued her rage by destroying glass displays with a squeegee.

One employee was injured when a display case fell on him after the SUV entered the store. Another store employee was struck by Wright after trying to prevent her from accessing the employee restricted area where replacement phones are kept.

Authorities detained Wright thanks to Florida’s Baker Act, which allows her to be held involuntarily for up to 72 hours as she goes through a mental health exam. Wright ended up at a local hospital where she told cops that she was simply having a bad day and became pissed that she would still have to pay for her phone despite having insurance.

She also had surgery to fix her arms which were hurt while she smashed through the store doors. Cops later said that alcohol and drugs were not a factor in the incident.

In all, the estimated damages to the store exceeded $30,000. Wright has been charged with aggravated battery, burglary, battery, reckless driving and criminal mischief over $1,000.